COOKIE POLICY

‍Effective Date: January 1, 2025

1. INTRODUCTION

Averde Estate ("we," "us," "our," or "Averde") uses cookies and similar tracking technologies on our website averde.cy to enhance your browsing experience, provide personalized content, and analyze website performance. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

2. WHAT ARE COOKIES

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They contain information that is transferred to your device's hard drive and allow websites to recognize your device and store preferences or actions.

3. TYPES OF COOKIES WE USE

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

• Session management for booking forms

• Security cookies to prevent fraud

• Load balancing for website performance

• GDPR consent management

• Website functionality and navigation

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics for website traffic analysis

• Page view tracking and user journey mapping

• Bounce rate and session duration measurement

• Popular content and feature usage analysis

• Website error detection and performance monitoring

3.3 Functionality Cookies

These cookies enhance your experience by remembering your preferences:

• Language and region settings

• Font size and accessibility preferences

• Previously completed form information

• Customized content based on location

• Live chat functionality and support preferences

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness:

• Facebook Pixel for social media advertising

• Google Ads conversion tracking

• Remarketing campaigns for website visitors

• Email marketing campaign tracking

• Social media integration and sharing features

4. THIRD-PARTY COOKIES

Our website may contain third-party cookies from:

• Google Analytics: Website performance and visitor behavior analysis

• Google Ads: Advertising campaign measurement and remarketing

• Facebook: Social media integration and advertising

• Payment Processors: Secure transaction processing

• Live Chat Providers: Customer support functionality

• Content Delivery Networks: Improved website loading speeds

5. COOKIE DURATION5.1 Session Cookies

Temporary cookies that expire when you close your browser:

• Shopping cart functionality

• Form progress saving

• Security verification

5.2 Persistent Cookies

Cookies that remain on your device for a specified period:

• Google Analytics: 24 months

• Marketing cookies: 12 months

• Preference cookies: 12 months

• Authentication cookies: 30 days

6. HOW WE USE COOKIES

We use cookies to:

• Ensure website functionality and security

• Analyze visitor behavior and preferences

• Personalize content and recommendations

• Improve website performance and user experience

• Measure effectiveness of marketing campaigns

• Provide relevant advertisements

• Enable social media features

• Support customer service through live chat

• Process online bookings and payments securely

7. YOUR COOKIE CHOICES7.1 Consent Management

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customize your cookie preferences

• View this Cookie Policy

7.2 Browser Settings

You can control cookies through your browser settings:

• Block all cookies

• Allow only first-party cookies

• Delete existing cookies

• Receive notifications when cookies are set

Popular browser cookie settings:

• Chrome: Settings > Privacy and security > Cookies

• Firefox: Options > Privacy & Security > Cookies

• Safari: Preferences > Privacy > Cookies

• Edge: Settings > Site permissions > Cookies

7.3 Opt-Out Tools

You can opt-out of specific tracking:

• Google Analytics: https://tools.google.com/dlpage/gaoptout

• Google Ads: https://adssettings.google.com

• Facebook: https://www.facebook.com/settings?tab=ads

8. IMPACT OF DISABLING COOKIES

Disabling cookies may affect:

• Website functionality and navigation

• Booking form completion

• Personalized content delivery

• Marketing campaign effectiveness

• Analytics and performance measurement

• Social media integration features

Essential cookies cannot be disabled as they are necessary for basic website operation.

9. SPECIFIC COOKIES USED9.1 Essential Cookies

• PHPSESSID: Session management

• csrf_token: Security protection

• cookie_consent: GDPR consent tracking

• load_balancer: Server distribution

9.2 Analytics Cookies

• _ga: Google Analytics visitor tracking

• _gat: Google Analytics request throttling

• _gid: Google Analytics session identification

9.3 Marketing Cookies

• _fbp: Facebook Pixel tracking

• fr: Facebook advertising

• IDE: Google advertising

• test_cookie: Google advertising functionality

10. UPDATES TO COOKIE USAGE

We may update our cookie usage to:

• Improve website functionality

• Comply with legal requirements

• Enhance user experience

• Add new features or services

Significant changes will be communicated through our website banner or direct notification.11. CHILDREN'S PRIVACY

Our website is not directed at children under 16. We do not knowingly collect information from children through cookies. Parents should supervise their children's internet usage.12. INTERNATIONAL TRANSFERS

Some third-party services may transfer cookie data outside the European Union. These transfers are protected by:

• Adequacy decisions from the European Commission

• Standard Contractual Clauses

• Privacy Shield certifications (where applicable)

• Other appropriate safeguards

13. CONTACT US ABOUT COOKIES

For questions about our cookie usage:

Averde Estate12 Athinon St., 7081, Pyla, Larnaca, Cyprus

Phone: +357 99 995494

Email: info@kk-hospitality.com.cy

Website: averde.cy

14. RELATED POLICIES

This Cookie Policy should be read alongside our:

• Privacy Policy

• Terms & Conditions

• Website Terms of Use

15. LEGAL BASIS

Our legal basis for using cookies includes:

• Legitimate interests for analytics and performance

• Consent for marketing and advertising cookies

• Contractual necessity for booking functionality

• Legal compliance for security measures

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